OPERATIONS EXCELLENCE | BPS ASSOCIATE

Harish. JS

BPS Associate | Operations Executive | Process Optimization Specialist

Experienced BPS Associate with expertise in BT Openreach broadband provisioning, CRM operations, SLA management, and quality compliance. Skilled in process optimization, data validation, and cross-functional collaboration to ensure operational excellence.
TCS Experience
BT Openreach Project
Cross-Functional Exposure
Biotechnology Background
BPS Associate
at TCS
SLA & Quality
Focused
Process
Optimization

My Journey So Far

A timeline of my education, experience and growth.
2024

BioExplora Internship

Drug Design & Development
Research & Analysis
2022-2025

BSc
Biotechnology

Jain
(Deemed-to-be University)
2023-Present

BPS Associate – BT Openreach

Tata Consultancy Services
Current Role

What I Do Best

Key areas where I add value and drive results.

CRM Operations

SLA Management

Data Validation

Process Optimization

Quality Compliance

Cross-Functional

Quality Driven

Operations Focused

Education & Learning

My academic background and continuous
learning that strengthen my professional journey.

EDUCATION

KSR College of Arts and Science

BSc Biotechnology

2022-2025
Built strong analytical, research, and problem-solving
foundations through biotechnology studies.

INTERNSHIP

BioExplora

Drug Design & Development Intern

2024
Hands-on exposure to molecular docking, virtual drug
screening, ADMET analysis, and pharmaceutical
research workflows.

Let's Connect

Open to professional opportunities, collaborations,
and meaningful conversations.